Contact Us
We're here to assist! Explore our online forms covering a variety of topics.
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General Form
For Feedbacks and Suggestions
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Lost Item
To report and check the status of handling of the lost item.
Contact Details
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Customer Service *3112
- Phone Number
- Operation Hours
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Sunday-Thursday – 5:00-1:30Friday and Jewish holiday evenings – 06:00-16:30Saturday/Jewish holiday – 30 minutes upon the conclusion of Sabbath/holiday, until 01:30.
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Public Enquiries
- Phone Number
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Fax03-9142237Please include your contact information to receive a reply (no fax replies).
- Operating Hours
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Sunday-Thursday – 8:00-13:00
- Mailing Address
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The Public Enquiries Department at Har Tamir 1, Giv’at Sha’ul, Jerusalem. (No Reception)
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Egged Insurance
- Phone Number
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For insurance claims or third party enquiries.
- Operation Hours
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Sunday-Thursday – 5:00-1:30Friday and Jewish holiday evenings – 06:00-16:30Saturday/Jewish holiday – 30 minutes upon the conclusion of Sabbath/holiday, until 01:30.